Blast Off Your Live Trading Site With Chatwee

Live chat as a customer service tool in finance

One great thing about having live chat installed on your website is that it allows for professional and formal communication, yet it isn’t as invasive as telephone often is, putting a lot of pressure on the caller.

Especially clients can make well-considered decisions, while customer service reps are always able to instantly link to more information, attach files, explain legal nuances or point to where to download forms, charts, etc.

Live trading chat room – only big boys allowed

This activity used to be limited to financial firms and professional speculators but the number of at-home traders is growing. You can now find them in live trading chat rooms alongside other investors, engaging in joint analyses and sending alerts.

Some of the benefits your website users will draw from live trading chat room include:

  • getting first-hand experience by observing professional traders in action
  • learning by being able to listen and ask questions live
  • learning trading strategies
  • learning money management techniques
  • receiving buy and sell alerts and transaction signals
  • receiving heads-up on swing trades, momentum stocks, day trades

Killer Features

  • Friend-list module

    Import friend-lists from your database via Chatwee API and display friends on chat.

  • Theme customization

    Make the live chat widget match your site’s color scheme and use it on either side of the screen as a familiar, Facebook-like list, a compact version or a pop-out window.

  • Seamless login

    Use Chatwee API to make the live chat an integral part of your website.

  • Multiple language translations

    To create a top-class user experience Chatwee has been translated into 33 languages!

  • Moderation and profanity filter

    Blacklist selected words, block certain user names from being registered and not allow for link spamming.

  • Social media integration

    Allow trading site members to log in using their Facebook, Twitter or Google+ accounts.

  • Emojis for non-verbal communication

    Words are powerful, however, at times, an emoji can pack so much more meaning than a mere sentence.

  • Uploading avatars

    Photo avatars add a real human touch to the sometimes soulless digital world.

  • Mobile version

    Wherever you go, never miss market entry opportunities.

  • Instant media sharing

    Chat software makes it possible to instantly share files, videos and links.

  • Public and private chatting

    Allow for a bit of one-on-one privacy, and chat publicly to get socialized.

  • Setting up and editing profiles

    Users can tell the world more about themselves straight away by filling out their profile with information like a website/blog URL, place of residence, short creative bio including marital status, sex, expectations, etc.

Works with

  • Chat Addon for Concrete5
  • Chat Plugin for IP.Board
  • Chat Addon for XenForo
  • Chat Software for Wordpress
  • Chat Software for Joomla